Chattanooga , TN

Bank Treasury Management Support Specialist

Chattanooga, TN Full-time
Posted on September 20, 2019

Millennium Bank Ooltewah, Tennessee

Position: Bank Treasury Management Support Specialist

Essential Functions & Responsibilities: Serves as the Treasury Management point person responsible for onboarding new services, product implementation and operational support. Works with Relationship Managers to review services; periodically reviews account analysis per-item charges to ascertain if they are adequate and appropriate; works with Deposit Operations to ensure that accounts and services are set up properly. Promotes Treasury Management products with business customers; conducts remote deposit installations; ACH installations; annual reviews; provides customer service for products. Maintains high product knowledge, particularly with regard to commercial deposit accounts, sweep accounts, repos, remote deposit, commercial Internet Banking, wire transfer, ACH origination, bill pay, direct deposit, and other commercial banking products and services. Assist with providing internal and external Treasury Management product training. Works with the Treasury Management, Credit Administration, Deposit Operations, Marketing, Compliance, Accounting, Product Development and Fee Committee, and services that complement and support the needs and relationships of commercial customers. Formulates policies, procedures, and risk assessments for all Treasury Management products. Performs other job-related duties as assigned.

Qualifications: Experience: Two years to three years of work and customer service experience in financial services or banking; in Treasury Management preferred. Education: A college degree (BS or BA in a relevant field) or an equivalent combination of related education and work experience. AAP accreditation preferred.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy, customer service, and tact are essential elements of the job. Work involves personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Work may involve motivating (changing behavior), influencing, or training others.

Other Skills: Must have good communication skills; must be analytical and inquisitive; must have good cross-selling skills; must be proficient with word processing and spreadsheet software. In-depth knowledge of Treasury Management solutions preferred. Competitive salary and benefits package available.

Equal Opportunity Employer