Account Executive
MMGY Global is the largest and most integrated travel marketing firm in the world specializing in travel, tourism, hospitality and entertainment. Our mission is simple: We Inspire People to Go Places. Our collective job as marketers is to influence decision-making related to travel planning and booking decisions, and we invest in the best proprietary industry data and consumer research to guide us in this endeavor. Our work guides our teams and informs everything we do across all marketing channels and disciplines.
MMGY has an immediate opening for an Account Executive in Myrtle Beach, South Carolina. The Account Management team serves as the primary point of contact for all agency clients and as a conduit of communication between the client and all agency personnel and therefore is ultimately responsible for the quality of all agency output and client satisfaction. The Account Executive plays a key role in the management of the client relationship by collaborating with the client as well as agency teams on the development and execution of all creative campaigns and individual client projects, whether assigned by client and/or other agency partners. The ideal Account Executive must thrive in a high-energy, fast-paced environment, have exceptional organizational skills, have a proactive attitude, be adept at managing priorities, a skilled problem solver, have excellent people skills and a sincere interest in the client(s) business. The Account Executive is primarily responsible for managing day-to-day client and internal team communication, to ensure the agency output aligns with business strategies and meets client objectives in addition to being accountable to project financials.
General Account Management Responsibilities:
- Maintain consistent daily client communication to facilitate deliverables and support client/agency growth via phone, email, in-person, etc. in a professional manner
- Develop knowledge and understanding of the travel industry, client business, advertising industry/channels, and agency process
- Actively participate in internal and external meetings as assigned
- In partnership with team leadership, take an active role in your personal professional growth
- Establish and invest in cross channel agency relationships
- Serve as final stage of agency QA for work completed by agency
- Identify opportunities for organic growth
Job Responsibilities:
- Facilitate the progression of agency work through MMGY’s workflow process. Demonstrate command of agency workflow tools including, but not limited to, Workamajig, Jira, Basecamp, Slack, etc
- Actively participate in the creative routing process to ensure deliverables are met and that work meets or exceeds expectations
- Document internal/external communication including meeting notes, project updates and client/estimate approval and disseminate among relevant stakeholders in a timely manner
- Compile competitive and secondary client research in support of agency work and client updates
- Coordinate internal and external meetings, including attendee invitations, agendas, location reservations, production of materials for distribution, AV and other miscellaneous logistics
- Develop internal and client-facing meeting decks
- Draft project briefs and lead internal project kickoff meetings
- Present client deliverables, including project plans, estimates, timelines, creative and more; partner with other channels as needed
- Verify vendor documentation such as estimates, invoices, insertion orders, specs, placement schedules for accuracy
- Support the development of and monitor client media plans, ad production, fulfillment and reporting
- Review client reporting for accuracy and clarity and identify opportunities to optimize agency efforts against account campaign strategy
- Request project invoices in accordance with approved estimates and SOWs
- Confirm client accounts payable status weekly and follow up with clients on all outstanding invoices to secure payment. Elevate all outstanding invoices in excess of 90 days to AS/AD/GAD for assessment
- Lead internal team meetings, client conference/status calls as well as represent the agency during in-person client meetings
- Mentor and provide professional guidance to account coordinator
- Be accountable to project financials
- Other miscellaneous requirements as required by team structure and client needs
Specific Position Requirements:
- 2 - 4+ years of relevant experience advertising or related field
- Ability to communicate clearly and concisely, verbally and in writing
- Results-oriented, self-motivated able to inspire sense of urgency for self and teammates
- Ability to problem-solve, balance multiple priorities and meet deadlines
- Ability to work both independently and as part of a team
- Strong work ethic and attention to detail, reliable and great energy
- Proficient in Microsoft Office and Google business applications
- Demonstrates a high level of professionalism and respect
- Exhibits discretion with confidential information
General Requirements:
- Travel up to 15% of the time potentially
The Account Executive position is based in Myrtle Beach, SC
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. MMGY Global is an Equal Opportunity Employer.