Application Analyst - 20043603

UNIVERSITY OF NORTH CAROLINA - CHAPEL HILL   Chapel Hill, NC   Full-time     Information Services / Technology (IT)
Posted on April 20, 2022
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Application Analyst

Position Number: 20043603

Vacancy ID:  NF0005836

Department: ITS - EA-Connect Carolina-603000ITS - EA-Connect Carolina - 603000

Classification/Appointment Type:  EHRA Non-Faculty

Full Time Equivalent (FTE):  1

Full Time/Part Time Permanent/Time Limited: 

If time-limited, estimated duration of appointment:  

Hours Per Week:  40

Work Schedule:  

Job Code ID:  IT Analyst/Programmer - 1

Salary Shown to Applicants (Hiring Range):  $51,500-$90,000

Salary Grade Equivalency:  

FLSA Designation:  Exempt

Duties Exempt:  Yes

Work Location:  

Department Description:   ITS Enterprise Applications (EA) develops and implements software solutions for University enterprises and other campus users. The team supports existing applications within the University’s ConnectCarolina enterprise report management system, including ConnectCarolina’s finance, human resources and payroll pieces and student administration.

Equal Opportunity Employer:  The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Position Discription:   ITS-Enterprise Applications, University Services is seeking an experienced Application Analyst to analyze, develop and maintain software applications that support a variety of campus entities including Information Technology Services, Finance and Administration and Campus Enterprises. The position responsibilities include:* Analyze, design, develop, test and support business applications.* Effectively and efficiently respond to software issues as reported by customers and proactively evaluate software/logs/notifications to uncover issues/make improvements as appropriate.* Work with supervisor and customers to understand issues/new requirements and translate requirements into technical solutions. * Document technical solutions in specifications or ticket work logs, as appropriate. * Work with vendors to resolve software issues and configure software.* Develop and support interfaces to vendor and internal applications.* Document information on the functionality/configuration of software applications, interfaces, batch processes, etc. and keep the information up to date.* Assist team members with tasks and skills/knowledge transfer activities as requested.* Understand and carry out the SDLC, Security, and other policies of ITS.* Keep supervisor informed of status, issues, etc.

Essential Skills, Knowledge and Abilities:  - Demonstrated experience in the analysis, design, development, testing and support of business applications.- Experience with Java, .Net or PHP web development.- Experience writing SQL statements for reporting and/or validating data.- Experience capturing customer requirements and translating into technical design documents.- Strong communication and organizational skills.- Experience documenting applications and processes.- Strong analytical and problem-solving skills.- Excellent customer service skills.

Education Requirements:  Master’s or Bachelors and 0-2 years’ experience; or will accept a combination of related education and experience in substitution.

Preferred Qualifications:  

Required Licenses/Certifications:  

Qualifications and Experience:  - Experience with data integration tools such as Informatica.- Experience with Finance/accounting business applications and experience with Telecom applications.- Bachelors Degree with minimum 3 years experience, OR Masters Degree and 1 year of experience, OR 6 years of overall directly related experience in lieu of degree.

Special Physical and Mental Requirements:  

Quick Link for Direct Access to Posting:

Department Contact Name and Title:  

Department Contact Telephone or Email:  

Posting Open Date:  04/07/2022

Posting Close Date:  04/25/2022

Open Until Filled:  No

Office of Human Resources Contact Information:  If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.eduPlease note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.